1. What services do you offer?
We specialize in:
Custom logo design
Product videos and promotional videos
Visual branding materials for websites and social media
2. How do I place an order?
You can contact us directly through our website, email, or social media. We’ll discuss your needs, gather details, and provide you with a quote and timeline before starting the project.
3. How long does it take to receive my logo or video?
Logos: Typically delivered within 3–5 business days
Product videos: Usually ready within 5–10 business days, depending on the complexity
Rush options may be available upon request.
4. Do you offer revisions?
Yes! Each project includes 2–3 free revisions. Additional revisions can be requested for an extra fee.
5. What file formats do I receive?
For logos: PNG, JPG, PDF, and vector files (AI or SVG)
For videos: MP4 or any format requested for web, social media, or advertising
6. Do I own the design once it’s finished?
Yes. Once the final payment is made, you receive full ownership and rights to use the logo or video as you wish.
7. Do you refund orders?
Due to the custom nature of our work, refunds are not guaranteed once the project has started. However, we always strive for client satisfaction and are happy to discuss any concerns.
8. How will I receive my final files?
All files are delivered digitally via email, Google Drive, Dropbox, or a download link—no physical shipping is involved.
9. Can I request urgent delivery?
Yes! If you need a project completed faster than our standard timeline, let us know. Rush delivery is available for an additional fee.
10. How can I contact you?
You can reach us via:
📧 Email: louziidana@gmail.com
📱 WhatsApp / Phone: +212 671 91 35 84
🌐 AddRESS: QUARTIER EL FATH RUE TAGHLEB NR 04 LAAYOUNE
70000 morocco