At  Multi-tvchannel, we specialize in digital products and creative services. Therefore, no physical items will be shipped.


📦 Delivery Method

All our services and final deliverables—such as logos, videos, or digital assets—are delivered electronically via:

  • Email

  • Google Drive or Dropbox (for large files)

  • Direct client download link (if applicable)


⏱️ Delivery Time

  • The standard delivery time depends on the specific service and will be communicated at the time of order.

  • Most logo design projects are delivered within 3–5 business days, and video projects within 5–10 business days, depending on the complexity.

  • Urgent delivery may be available upon request for an additional fee.


💬 Communication & Updates

You will receive regular updates on your project’s progress via email or your preferred contact method. Please make sure your contact information is accurate and up to date to avoid any delays.


⚠️ Delivery Delays

We are not responsible for delays caused by:

  • Incomplete or unclear project briefs

  • Late responses or approvals

  • Technical issues beyond our control (e.g., email delivery failure)


📥 Download & Storage

Once the final files are delivered, we recommend downloading and safely storing them on your personal device. While we may retain a backup for a limited period, we are not responsible for file loss after delivery.


📩 Need Help?

If you have any issues receiving your files, please contact us at:
📧 Email: louziidana@gmail.com
📱 WhatsApp / Phone: +212 671 91 35 84 
🌐 AddRESS: QUARTIER EL FATH RUE TAGHLEB NR 04 LAAYOUNE
70000 morocco
We’ll be happy to resend or assist you.